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Rules & Guidelines

A man working at a desk with views of downtown and City Hall

Rules & Guidelines

Here are the business rules, regulations, and guidelines for listing events and businesses on SanJose.org. The business rules are meant to ensure that content on SanJose.org showcases the best of San Jose for residents, visitors, and those planning a trip to this area. As well, here you can find information regarding our Partner Hotels program.

Business Listings:


Business listings (Attractions, Restaurants and Hotels) are offered to businesses and partners provided on www.SanJose.org to highlight the best of San Jose and the Silicon Valley.

THE LISTING MUST BE:

  • Open to the public (no private, "coming soon," chains, or member-based listings)
  • Hotels must be located in San Jose and have short term (non-residential) rooms available for booking on an ongoing basis
  • Attractions should be able to associate with of the following Things to Do categories.
  • Have a 72 dpi resolution image (767X767) - no flyers or logos

PLEASE NOTE: Because Visit San Jose is funded by the hotel occupancy tax, businesses that encourage overnight visitation will be considered priority for listing on the website. 

All business listings are posted at the discretion of TSJ Staff; exceptions will be reviewed on an individual basis. For additional information on business listings, please contact Visit San Jose Calendar Support (calendarsupport@sanjose.org). 

 

Becoming a Partner Hotel:

 

Hotels that participate in the Partner Hotel program receive:

  • Inclusion in monthly distribution of confidential sales reports that tracks pace, lead room night opportunities, lost business, market segmentation and detailed lead information.
  • Customized reporting is available to all hotels that participate in the Partner Hotel Program.
  • Inclusion in distribution of monthly TAP report, which is a city competitive analysis study for Trends, Analysis and Projections.
  • Inclusion in the distribution of a monthly 60-day calendar of San Jose events providing detailed convention information to merchants and restaurants.
  • Prioritized inclusion in all sales leads unless customer specifies differently. Leads sent to one designated email/recipient per hotel.
  • National outreach and representation through membership of associations that interface with meeting and event planners, i.e., Destination Marketing Association International, Professional Convention Management Association, Meeting Planners International, (Various Chapters), Association of Meeting Planners Society, SF Travel, ASAE, Green Meetings Industry Counsel, MIC, CEMA, SGMP, IAEE, Silicon Valley Chamber of Commerce, Concierge Association, SVBTA, and SJSA.
  • An enhanced presence on hotel partners section of sanjose.org including detailed hotel highlights and amenities.
  • Property specific sales collateral, both in print and online, for use by the Team San Jose sales team on the road.
  • First come first serve access to Tradeshows & Events funded by HBID.
  • Preferred opportunity to participate in media, travel trade and other leisure focused familiarization tours.
  • Promotional strategy and execution on leisure branding campaigns focused on domestic and international markets.
  • DMAI accreditation that is recognized and serves as a visible industry distinction that defines quality and performance standards in destination marketing and management. Achieving DMAP accreditation positions a DMO as a valued and respected organization in your community and increases our credibility in the market.
  • Complimentary promotion of hotel special offers on Partner Hotel promotions page on SanJose.org.


To find out more about costs associated with becoming a Partner Hotel and additional benefits for hotels paying Transient Occupancy Tax (TOT) and hotels qualified to participate in San Jose Hotels Inc., San Jose Hotel Business Improvement District (HBID), please contact Benjamin Roschke at broschke@sanjose.org.